About

Marketing that earns its keep.

A small Melbourne studio that runs digital marketing for trades and local service businesses across Australia. Straight pricing. Real numbers. Month to month, always.

The industry has a trust problem.

Tradesperson at work
By the numbers
80+businesses active
0lock-in contracts
<1havg email reply
Why we exist
The industry has a trust problem
Lock-in contracts. Hidden pricing. Reports full of impressions and reach. Trades businesses have been burned by agencies that optimise for their own retention, not their client's results. We built Scalepoint to be the opposite of that.
How we work
Audit first. Build second. Report always.
Every engagement starts with a free audit — no call required. We build inside your accounts, not ours. You get a plain-English numbers email every week. If the numbers are not moving, we say so before you do.
Who we are
Small by design, not by accident
We deliberately cap the number of clients we take on. Every account is run by a senior operator — not an account manager reading from a brief. Small means we can be honest with you when something is not working.

How we think about this work.

A few principles we have not compromised on since day one.

01
We optimise for cost per job, not cost per click
Clicks are cheap. Jobs are what pay your mortgage. Every campaign we run is wired up to track what actually matters — phone calls, form fills, booked appointments. We report on cost per job and cost per lead, not vanity metrics. If a metric does not connect to revenue, we do not put it in your weekly email.
02
Your accounts are yours from day one
We have never run a campaign inside our own account. Everything we build — Google Ads, Meta, SEO infrastructure, conversion tracking — lives inside accounts you own and can access at any time. If you leave tomorrow, you take everything with you. This is non-negotiable for us. Agency-owned accounts are a red flag in this industry and we refuse to operate that way.
03
We tell you when to spend less
The easiest way to inflate an agency's management fee is to inflate the ad budget. We do the opposite. If your campaign is generating diminishing returns at the current spend level, we tell you — and we recommend pulling back until we fix the underlying problem. A client who trusts us enough to stay on a smaller budget is worth more than one who churns because they felt oversold.
04
Month to month is not a gimmick
Most agencies offer month-to-month after a 12-month lock-in. We mean it from day one. Fourteen days notice, clean handover, no exit fees, no data held hostage. The reason we can offer this is that we only take on clients we are confident we can get results for. We would rather say no on the strategy call than lock someone in and underdeliver.
05
Local knowledge is not optional for local results
Melbourne search behaviour is different from Sydney. Footscray competes differently from Toorak. A plumber in Sunshine West has different seasonality than one in Mornington. We focus on trades and local services because depth of knowledge in one category produces better results than being a generalist across twenty.
0
Lock-in contracts across every engagement
92%
12-month client retention rate
<1h
Average email reply time during business hours

What long-tenure clients said when we asked.

"Scalepoint is the first marketing supplier where I have not had to chase a single report since we started working with them."

RT
Rachel T.
Concreter · Bendigo, VIC

"They told me to lower my ad budget. That is the moment I trusted them."

MV
Marco V.
Painter · Marrickville, NSW

"They still reply to my emails inside the hour. Most agencies disappear after onboarding."

SO
Sienna O.
Pet groomer · Fortitude Valley, QLD

Start with a free one-page audit

No call required. We send back a one-page review of where you are leaving leads on the table — within 3 business days.