No lock-in
Every Scalepoint engagement is month-to-month. You can give 14 days notice at any time and we will hand over your accounts, ad data, and any work we built.
What you own
Websites, ad accounts, and creative assets we build live inside your accounts from day one. You own them. If you leave, your data leaves with you.
Ad spend
Advertising spend is billed directly by Google, Meta, Microsoft, or LinkedIn — not by Scalepoint. We never mark up media spend.
Service fees
Retainer fees are billed monthly in advance. The fee is fixed for the duration you remain on the same tier. No setup fees, no exit fees. All prices are in Australian dollars and exclude GST.
No guarantees
Marketing outcomes depend on factors outside our control: your offer, your suburb, market demand, ad-platform changes. We will give you a forecast in writing before the first invoice, and report against it weekly. We do not guarantee specific results.
Liability
Liability is limited to the fees you have paid Scalepoint in the three months prior to a claim. We carry standard professional indemnity insurance.
Contact
Questions? Email us at hello@scalepoint.au.